DecisionLink

Automated application processing

To meet customer expectations it is important to process applications for credit in a timely manner. You can gain a business advantage by improving customer experience, growing your customer base without increasing bad debt risk.

Through automating your decisioning processes you can standardise how credit decisions are made across your business. Decisions must also be informed, drawing on various sources of information and made consistently in accordance with your risk policies. Empowering your credit officers and point of sale staff means greater flexibility helping your business to grow faster.

Veda's DecisionLink is a web-enabled application which can be integrated with your existing front-end system either hosted onsite or as a managed service by Veda. This means you don't have to invest in IT infrastructure or a software license. DecisionLink combines processing of information on your application form and Veda's bureau data using both scorecards and your credit policy to derive a decision giving you the ability to automate application approvals. Specific industry scorecards can be implemented to suit your requirements. These include auto, mortgages, telco, consumer, commercial, term and revolving credit applications.

Features include:

• Minimal set up costs - no IT infrastructure or software license
• Utilise web enabled data capture screens for loans origination
• Seamless integration with your front-end application helping to enhance your customers' experience
• You can apply a combination of bureau and application scores to help manage risk
• Reduce the processing time and risk associated with new applications
• Standardise risk decisions across your business
• Save time by focusing on applications requiring further investigation